One of the issue holding back customers has been the concern about security. I remember, the earlier avatar, the ASP model or the application service provider died off because of this kind of concern. The fact that the earlier recession had arrived the round the 2000-2001 did not help either. it simply got clubbed into the sad "bubble burst" phenomenon.
This time vendor lock-in also is a concern. The manifesto talks about not getting tangled into this issue and keeping things really open. And controversies have started. Some original participants have disowned the manifesto. Is it that they see a lock-in opportunity! That would really be short sighted. What needs to be done is a concerted push by all vendors to address the data security concerns rather than trying to protect teritorries.
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